Shipping policy

At All The Beans, we are committed to providing you with the best coffee experience, starting from the moment you place your order. Please review our shipping policy below:

Free Standard Shipping

  • Availability: Free standard shipping is available for all orders within the UK.
  • Delivery Time: Orders will be delivered within 5-7 business days from the date of purchase.
  • Processing Time: Orders are processed and shipped within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Confirmation & Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
  • If you do not receive a shipping confirmation email within 3 business days of placing your order, please contact our customer service team at atbcoffeeco@outlook.com for assistance.

Shipping Address

  • Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. All The Beans is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delivery Issues

  • If your order has not arrived within the estimated delivery time, please check the tracking information provided in your shipping confirmation email. If you need further assistance, contact our customer service team at atbcoffeeco@outlook.com
  • In the rare event that your package is lost or damaged during shipping, please contact our customer service team immediately so we can assist you in resolving the issue.

Returns & Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Customer Service

  • If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us at atbcoffeeco@outlook.com
  •  Our customer service team is here to help and will respond to your inquiry as quickly as possible.

Thank you for choosing All The Beans. We hope you enjoy your coffee!